|
Frequently Asked Questions
Q. How long does the audit or analysis take?
A. Depending on what services you request, we usually complete your Advisory Summary within 48 hours after receiving your paperwork.
Q. Do you charge money upfront for your services?
A. No. We do not charge any funds in advance whatsoever. Upon completion, you will be billed which will be due and payable on receipt.
Q. We're in the process of refinancing. Can your advisor explain our good faith estimate to us. Some of the information we don't understand?
A. Absolutely Yes. This is one our main services being requested. We will review your GFE with you line-by-line, leaving you with a clear understanding of all the information. This will help you in making the decision on what option to choose.
Q. Do I need to get my loan from your company?
A. No. We are not lenders or brokers, and do not provide financing. We can however refer you to a qualified expert should you request it.
Q. How much do you charge for your service?
A. Every case is different and often require different research and analysis. On average, we charged approximately $65.
Q. Can everything be done online?
A. Yes in most cases. We try to use fax, email and telephone whenever posible. In person consultations are sometimes required for more complexed cases, or when the client doesn't have the necessary technology, such as a fax machine or printer etc.
|
